Whenever I read something about Apple that is negative, or in my opinion it’s negative, I become overwhelmed with my disappointment with Apple.
I think it’s pretty obvious that I’m an Apple supporter & although I am fluent on a Mac and on a PC, I’d take a Mac any day of the week over a PC. So because of my unfaltering support and love for Apple, I truly feel hurt when they do something that makes me disappointed in the company as a whole.
NYT has an article, “Reason to Quit – Apple Warranties Void for Smokers,” that describes that Apple has denied two warranty service for Apple products because of secondhand smoke.
Smoke was not the cause of any of the malfunctions, it was the reason to deny warranty service. Apparently, the presence of Apple products in the homes of smokers is reasonable cause for repair techs to not service the products. The line of reasoning used is that Apple does not require an employee to repair anything deemed hazardous to their health. Nicotine is hazardous to health, so Apple repair employees have the right to refuse service.
The author of the article is highly skeptical of significant danger associated with these Apple products used under smoking conditions. I’m highly skeptical and highly disappointed. I can get over my disappointment with Apple because of my unconditional love, but I really can’t get over my disappointment in the repair personnel. In my opinion, it is absolutely ridiculous. What are they going to do next? Refuse to work on Apple products that have been used by an alcoholic for 5 years? Alcohol is hazardous to health. What about Apple products that have been used next to vehicle exhaust fumes for years and years, like in auto-body shops? What about Apple products that have been used in laboratories with noxious gases? And Apple products that have been systematically exposed to large amounts of carbon monoxide?
Seriously and irrevocably disappointed. Get a life. Do your job. What a complete cop out.